Interoperability Roundtable Highlighted Interoperability for PACE Organizations
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Intus Care was delighted to host a virtual conversation on “PACE and the Future of Healthcare Data Interoperability” with leading guests within healthcare and the PACE (Programs of All-Inclusive Care for the Elderly) community.
Intus Care Cofounder and CEO Robbie Felton moderated the discussion with Shawn Bloom, CEO and president of the National PACE Association (NPA); Dr. David Feinberg, Chairman of Oracle Health; and Stephanie Rock, Vice President of Product at Intus Care.
The goal of the virtual roundtable was to explore how true interoperability can enhance staff satisfaction, improve participant experiences, and drive better outcomes while also sparking a broader conversation about how technology can better serve PACE’s unique model of care.
Bloom gave a good definition of what interoperability is with the PACE framework. “Interoperability, at its core, really means access to information to identify an individual’s needs to plan care, deliver care, monitor care, and achieve the outcomes that we're motivated to provide each of our participants.”
Major Interoperability Takeaway for PACE
Dr. Feinberg and Bloom addressed a major takeaway in the conversation about interoperability as it applies to PACE specifically: that as interoperability improves, it needs to be longitudinal, deduplicated, usable, and customized.
“Information blocking to me is the same as saying bad care,” said Dr. Feinberg. “Not only do we have to have the records fluid from an interoperable standpoint, we have to make them longitudinal so they make sense, and it tells the story. ... and deduplicate it so that it's usable,” Dr. Feinberg said.
While important for all healthcare organizations, this is especially applicable for PACE, Bloom added. “The sheer notion of just getting a data dump of all historical records is not always helpful, and it stands to reason that the individuals who come to PACE and are eligible for PACE have very significant health needs. So, there's some degree of urgency to be aware of their most immediate, recent status. What medications are they on? Are they on any treatment regimen? The immediacy of needing to know is significant.”
Dr. Feinberg added that not only should the data be presented in order and deduplicated, but customization is key. “If I'm the cardiologist that's consulting to the PACE program, I want to see the information in a different way than if I'm the nurse practitioner during admission, right? It has to be context specific. Well, we now have the tools to do that, but I think it's important that we don't lose sight of those things as we solve this interoperability challenge.”
Other Interoperability Topics Covered
There was much more to the engaging conversation! Highlights include:
- How caregivers for PACE participants will positively benefit from interoperability and improvements in how data is presented to programs.
- How interoperability will be critical for PACE programs for compliance and future regulatory requirements.
- What key PACE workflows require interoperability to function seamlessly for the care teams and the participants.
- How AI will influence interoperability now and into the future.
- How interoperability improvements can support better benchmarking across PACE programs.
- What Intus Care is building to support interoperability and usability of data for PACE.
Watch the conversation for all the insights!
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