CareHub
PACE EMR
The only EMR designed for PACE, by
PACE.
CareHub isn’t just PACE-compatible—it’s PACE-native. Built with PACE leaders, it replaces outdated EMRs and workarounds with a modern, intuitive platform.
One Centralized System
Smarter care with fewer workarounds
CareHub turns data into decisions with real-time insights, intuitive workflows, and smart suggestions that reduce redundancy and guide proactive care.
Intus Suggestions surfaces issues early and reduces redundant tasks
Centralized care planning, tasking, and documentation drive coordinated action
Multi-visit service tracking holds every related visit on one complete record, eliminating manual monitoring.
Seamless integration
Connected care, without compromise
CareHub integrates seamlessly with Carequality, your lab, e-prescribing, and TPA partners out of the box, because we believe interoperability should support your growth, not hinder it.
No more manual workarounds or restricted data access—CareHub works with your trusted systems
DataHub warehouse puts your data all in one place, ready to power analytics, reporting, and more
ONC-certified—so your EMR keeps pace with changing tech and regulations
DataHub
Your data.
Cleaned, connected, and ready to answer your questions.
Faster answers
Curated, normalized data ready to query in a Snowflake data warehouse. Ask questions in plain English with Snowflake AI.
Complete answers
Augment your Snowflake data warehouse with your own data. Unify claims, vendor files, and other external data with your EMR data.
Without the backlog
Self-serve BI turns questions into reports and dashboards without the waiting for custom IT builds.
Where the IDT works
Embed reports and dashboards directly into CareHub so they are accessible to the whole team without a separate login.
Compliance From the get-go
Compliance built-in, not bolted on
With compliance built into every workflow, CareHub helps you stay audit-ready and aligned with evolving regulations, without reactive fire drills.
Quality Inbox, care planning tools, authorizations, assessments, enrollment, and reporting workflows ensure the right data is captured the right way, every time
Workflows ensure the right data is captured compliantly, every time
Ongoing Support
A partner who is in it with you
CareHub isn’t just software—it’s a long-term partnership backed by responsive support and continuous innovation. From implementation to expansion, you’ll never go it alone.
A dedicated, responsive support team that knows PACE
Continuous enhancement based on your feedback, regulatory changes, and industry developments
An implementation
process that puts you first,
from start to finish
Our Client-First Delivery Approach is a high-touch, collaborative framework prioritizes your unique needs, workflows, and goals.
Tailored planning & scoping
We tailor plans through deep discovery to align with your unique priorities and care model.
Dedicated partnership
A dedicated team guides you at every step, acting as an extension of your organization.
Transparent, collaborative execution
Clear timelines, milestones, and check-ins keep the project transparent and on track.
Personalized data migration
We collaborate with your data and EHR teams for secure, accurate data migration.
Hands-on training and enablement
Live training plus resources build user confidence and competence.
Support beyond go-live
Ongoing support and client success ensure adoption, value, and meaningful outcomes.
FAQ
How is CareHub different from other PACE EMRs?
CareHub was purpose-built for PACE in partnership with PACE leaders. Its workflows and data structure are designed to support interdisciplinary care, meet compliance requirements, and fit seamlessly into day-to-day PACE operations. And, with modern clinical tools and a roadmap for ongoing innovation, CareHub is built to evolve with your program. Learn more.
Does CareHub connect to our partners and technologies in our tech stack?
Yes. CareHub has out-of-the-box integrations with pharmacies, labs, TPA partners, and immunization registries. It also integrates seamlessly with health systems, clinical specialists, and HIEs through the Carequality framework. Learn more.
Will we have full access to our data in CareHub?
CareHub puts you in control of your data. Your records are accessible, portable, and secure. Built on modern interoperability standards, CareHub makes sure you can access and leverage information when and where it’s needed. Learn more.
How does CareHub protect participant data?
CareHub is built to the standards expected of leading healthcare platforms: ONC-certified, HIPAA compliant, and validated through a SOC 2 Type 2 independent audit. Security is built into every CareHub workflow, from encrypted data exchange to role-based access controls. Learn more.
Does CareHub support e-prescribing and PACE pharmacy integrations?
Yes. CareHub’s built-in ePrescribing, powered by Surescripts, supports new prescriptions, refill requests, PMP access, and prescriber-initiated electronic prior authorization. CareHub also connects to your PACE pharmacy partners out of the box.
Will CareHub help us stay compliant with CMS regulations?
CareHub was built with compliance at its core, starting at the point of data entry. By capturing information consistently up front, it ensures downstream reporting is accurate, audit-ready, and doesn’t require extra work or last-minute fixes from your team. Learn more.
How does IDT documentation work in CareHub?
CareHub’s IDT Meeting module, designed in partnership with PACE programs, captures discussion, attendance, and decisions in real time—no spreadsheets, paper notes, or post-meeting clean-up. Every note ties directly to the participant and the reason for review. Learn more.
Can CareHub scale as our program grows?
Absolutely. Supporting brand-new programs to multi-site organizations like PACE Organization of Rhode Island and Midland Care PACE, and even multi-H-number organizations like BoldAge PACE, our EMR is built for PACE growth, not retrofitted for it.
Can CareHub track a service across multiple visits?
Yes. Recurring and individually scheduled visits both generate linked visit records under one service. And as actions are taken in the clinical record, CareHub automatically updates each visit’s status, eliminating manual monitoring.
What does a CareHub implementation look like?
CareHub implementation is rooted in partnership: we work side by side with your team through workflow discovery sessions, weekly alignment calls, and on-site training. This hands-on, client-first model ensures CareHub fits smoothly into your workflows and grows with you over time. Learn more.
What kind of support will we have after go-live?
Support includes a dedicated customer success manager, regular system updates, and access to training and troubleshooting resources. We also meet with your team regularly to review system usage and address any challenges.
When should a PACE program switch its EMR?
Consider switching EMRs when the workarounds start outweighing the workflows. If your team is patching gaps with spreadsheets, your EMR blocks access to your own data, or you’re scrambling to stay compliant with CMS and other regulatory changes, it’s worth evaluating what a purpose-built for PACE EMR can do instead.
What is the implementation timeline for CareHub?
About four months on average. Exact timing depends on your program’s size, data migration needs, and team availability. Your dedicated implementation team will map it out with you upfront.
Explore the full ecosystem
Not just a single tool, but a full ecosystem of purpose-built solutions to help you strengthen the foundation of your program for long-term success.
See how CareHub can transform your PACE organization.
Schedule a demo with our team to learn more about how CareHub can optimize your workflows, streamline communication, and support quality and compliance.
