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Jessica Bonham-Werling is Head of Marketing at IntusCare, where she drives go-to-market strategy and brand, growth and product marketing for the company's PACE technology and services solutions. She brings 20+ years of healthcare experience at organizations including Redox, Kaiser Permanente, and Deloitte Consulting.

Previously, we walked through the data challenges most PACE programs face today, and the four stages of the data maturity curve every program needs to climb: accessible, reliable, connected, actionable.

The four stages of PACE data maturity

The obvious next question is: How do PACE programs actually climb the data maturity curve?

For CareHub EMR customers, we built DataHub to answer exactly that question.

Meet DataHub

DataHub extends CareHub with a managed data foundation that turns EMR data into something your entire organization can trust, connect, and act on.

It is a trusted place to bring data from your EMR, unify with other data, ask questions more efficiently, and put answers back into the workflows where care actually happens.

The foundation we built

Over the years we have watched PACE organizations work hard to get answers from their data. They exported spreadsheets, stitched data from multiple sources by hand, connected third-party BI tools, and hired consultants.

Most organizations find themselves constantly asking for another report. Over time they start to realize the real bottleneck isn’t just another report; it’s the foundation underneath it. DataHub is just that.

What is DataHub?

At its core, DataHub is a managed, HIPAA-compliant data warehouse for PACE programs using CareHub EMR. Your CareHub data is curated, normalized, and refreshed nightly in DataHub. From there you can connect other systems your organization relies on—claims, pharmacy, transportation, finance, workforce—and work from one trusted source of truth.

How DataHub helps PACE programs move up the data maturity curve

Accessible: answers without waiting

The first stage of the maturity curve is simple: can your team get to the data when they need it? For many programs, the answer is “yes, but it will take at least a week.”

DataHub is built to get to the answers, faster. With DataHub, you can:

  • Ask questions in plain English using AI
  • Build your own custom dashboards, reports, and workflows
  • Embed what you build directly in CarHub

With reference documentation and a data dictionary, your team stops guessing what each field means, stops hunting for the right report, and starts getting answers.

Reliable: one source of truth

The next stage: can you trust the numbers?

DataHub gives your team curated datasets meaning the messy work of turning raw EMR data into something usable is already done. Definitions are consistent. Tables are documented. Every report your team builds pulls from the same underlying data, so finance, quality, and clinical operations aren’t showing up to the same meeting with three different answers.

Underneath, it runs on Snowflake — the same enterprise-grade platform used across the Fortune 500 — with HIPAA-compliant infrastructure.

Connected: one place for everything

Third stage: is the data all in one place?

Most PACE programs are working across a dozen systems: CareHub, claims, pharmacy, labs, transportation, home care, finance, workforce. DataHub is designed to bring them together.

CareHub data flows in nightly, fully normalized and ready to use. From there, your team or technical partners have a clean, open foundation to bring in whatever else your organization relies on. Pull in claims files, layer in transportation logs, add your finance system, or connect your quality reporting. All in one place, all queryable from the same tools, all pointing at the same participant.

That’s where DataHub delivers the most value. Whatever data sources your team already relies on, DataHub gives you one place to unify them, and answer the unique questions your organization is asking. The questions that no vendor could have pre-built a report for

Actionable: insight where work happens

The final stage: does the data show up where your team is already working?

This is the piece most tools miss. You can have the best dashboard in healthcare, but if a nurse must leave their workflow to check it, it’s not making anyone’s day easier.

DataHub lets you push custom reports and insights directly back into CareHub so the answer your team needs shows up in the workflow they’re already in. No new tabs. No new logins. No new habits to build.

That’s what actionable actually means. Not “we made you a report.” But rather, “We put the answer in front of you at the moment you needed it.”

What DataHub delivers

Climbing the maturity curve isn’t just about better dashboards. It’s about the operational shifts that follow when your team can trust, connect, and act on the data underneath. The real returns show up in three places:

1. Team productivity

Reports that used to take days show up in hours. Analysts stop maintaining custom pipelines and get their time back for building new use cases, digging into trends, and answering the harder questions.

“DataHub has greatly improved the speed and repeatability of reports we can create. The speed of manipulation and reporting has truly been the biggest improvement.” — DataHub Beta customer

2. Vendor consolidation

DataHub replaces the patchwork of third-party consultants, DIY infrastructure, and standalone BI licenses that many programs stitch together to compensate for the gap. One integrated environment, one contract, one point of accountability.

3. Audit readiness

Documented data lineage and a single queryable source means HPMS, CMS, and internal audit requests are answered in hours, not weeks.

Why build your data future with IntusCare

Other than you, we know your data better than anyone else.

DataHub was built by the same team that built CareHub. We understand how your EMR data is structured, what each field means, and where edge cases live. Instead of spending months reverse-engineering your data model, you’re starting with a curated foundation, designed for PACE.

You’ll continue working with the same team you already know. The same support organization with the same service expectations. One partner for the entire experience.

How to get started with DataHub

We can get the core DataHub foundation up and running for existing CareHub customers in about four weeks. Talk to your Account Manager or reach out here to see what DataHub could look like for your program.

If you haven’t seen CareHub yet — or want to see the CareHub + DataHub experience in action — book a demo.

The next generation of successful PACE programs will be the ones who can put their data to work. We’re ready to help you get there.

See how you can transform your PACE organization

Schedule a demo with our team to learn more about how IntusCare can optimize your organization, streamline communication, and enable better quality and compliance.