Select Page
Shelly Lucas is Senior Product Marketing Manager at IntusCare, where she creates thought leadership and educational content for PACE executives and their parent organizations. Prior to IntusCare, she led marketing and content initiatives at Redox and Forcepoint, helping healthcare organizations navigate digital transformation and data-driven care delivery.

Most PACE programs know exactly what a retrofitted EMR feels like. Workarounds become habits, compliance timelines live in spreadsheets, and the IDT spends more time navigating the system than coordinating care. For a population as complex as PACE participants, this friction carries a clinical cost.

CareHub was built on a different belief—that an EMR should fit PACE, not the other way around. This belief shapes every part of how CareHub works.

Document faster. Stay ahead of risk.

CareHub’s documentation tools reduce charting burden, surface participant risk, and support earlier intervention.

Key capabilities

  • Embedded AI scribe
  • Integrated ICD database, always current with CMS updates
  • Automatic risk factor flags for chronic condition identification
  • Context-aware prompts with next-action suggestions

The result: Less charting. More proactive care.

Build care plans together. Replace static with real time.

In CareHub transforms static care plans into living documents, built specifically for PACE.

Key capabilities

  • Designed for interdisciplinary collaboration
  • Real-time updates across disciplines
  • Compliance timelines, automatically tracked
  • Continuous tracking from plan to outcome

The result: Zero pre-meeting scramble. Just synchronized care.

Learn more about CareHub’s IDT Meeting module.

Place the order. Close the service loop.

CareHub connects the full service lifecycle, so what was ordered gets done, documented, and closed.

Key capabilities

  • Full-service lifecycle tracking: order, authorization, scheduling, completion
  • Appointments and results linked directly to orders
  • Auto-generated scheduling requests for referrals and labs
  • Embedded compliance timelines
  • Interdisciplinary team and transport coordination

The result: Clinical intent, fully delivered.

Deliver care on time. Own your compliance.

CareHub brings scheduling, compliance tracking, and PACE-specific regulatory deadlines into a single, connected workflow.

Key capabilities

  • Interdisciplinary scheduling across internal and external visits
  • Automated compliance tracking
  • PACE-specific regulatory deadlines

The result: Compliance managed inline, not in spreadsheets.

Learn more about how compliance is built-in, not bolted on in CareHub EMR.

Connect your full PACE ecosystem

CareHub was built to operate inside the full PACE ecosystem, not alongside it.

Key capabilities

  • Out-of-the-box connections with pharmacies, labs, TPA partners, and immunization registries
  • Seamless integrations with health systems, clinical specialists, and HIEs through the Carequality framework

The result: Every partner in sync, from clinic to claims.

The only EMR designed for PACE, by PACE

In PACE, care is constantly in motion. Across teams, disciplines, services, and timelines that all need to stay connected. CareHub was built for this reality—so the coordination behind every decision, and the follow-through behind every service, never falls short. Getting this right matters. Not just operationally, but for the people at the center of it all.

Because every PACE participant deserves to age well, at home, surrounded by their community.

That’s what this work is for.

If you’re ready to see what a PACE-native EMR feels like, we’d love to show you.

Request a demo

See how you can transform your PACE organization

Schedule a demo with our team to learn more about how IntusCare can optimize your organization, streamline communication, and enable better quality and compliance.