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Jessica Bonham-Werling is Head of Marketing at IntusCare, where she drives go-to-market strategy and brand, growth and product marketing for the company's PACE technology and services solutions. She brings 20+ years of healthcare experience at organizations including Redox, Kaiser Permanente, and Deloitte Consulting.

The PACE IDT meeting is where everything comes together in PACE.

It’s where interdisciplinary teams align on participant needs, surface risks, make care decisions, and coordinate next steps. But while the importance of the IDT meeting is clear, the tools supporting it often fall short.

Many programs rely on a mix of their PACE EMR, spreadsheets, paper notes, and side conversations to manage daily huddles. Coordination happens in one place, documentation in another, and the critical context gets lost in between.

CareHub EMR’s IDT Meeting module brings that work together.

 

Built for how IDT meetings actually run

At its core, the IDT Meeting module streamlines daily IDT huddles while helping teams stay aligned around the participant.

Teams can build and manage their agenda dynamically, adding participants manually or automatically, while clearly seeing the reason each participant is being discussed. During the meeting, clinicians and coordinators can move seamlessly from discussion into action, accessing everything they need within the participant’s chart, from medications and care plans to upcoming appointments.

As conversations evolve, teams can carry participants forward to future huddles for continued discussion, ensuring nothing falls through the cracks. Tasks assigned during the meeting are easy to review and clearly tracked, creating a clear connection between discussion and follow-through.

 

Where workflows break down

Even with better coordination, one challenge persists: documenting what actually happened during the meeting.

In many programs, teams capture notes outside the EMR and track attendance separately. Teams often complete documentation after the fact, creating gaps between what was discussed and what was recorded.

That gap matters because PACE programs must demonstrate that teams made decisions collaboratively, with the appropriate disciplines involved, and with a clear rationale tied to participant needs. When documentation is fragmented or delayed, it becomes harder to show that clearly and consistently.

 

A more complete approach to IDT meetings

To address this, we’ve expanded the IDT Meeting module to support real-time documentation and attendance tracking directly within CareHub.

Instead of relying on separate tools or post-meeting clean-up, teams can capture discussions, decisions, and participation as the meeting unfolds, within the same workflow they already use to coordinate care.

Real-time, participant-centered documentation

Capture IDT discussions and decisions in real time, tied directly to the participant and the reason for review.

Day-based attendance tracking

Record who participated in each discussion as it happens, creating a clear, defensible record of interdisciplinary involvement.

Connected, multi-day discussions

Carry forward ongoing conversations without duplicating notes or losing context.

Searchable, longitudinal history

Maintain a clear, chronological record of decisions that can be easily searched and reviewed for coordination, audits, and follow-up.

 

From coordination to clarity

The IDT meeting has always been central to how PACE teams deliver care. By bringing coordination and documentation into a single workflow, CareHub helps teams move from fragmented processes to a more complete, participant-centered record of care.

Because in PACE, the goal isn’t just to coordinate care in the moment. It’s to create a clear, consistent record that reflects the quality of that care long after the meeting ends.

 

See it in action

The enhanced IDT Meeting module is now available in CareHub.

If you’re looking to streamline daily huddles, strengthen interdisciplinary alignment, and improve how decisions are documented, we’d love to show you how it works. Book a demo.

Already a CareHub EMR user?

Check out the IDT Meetings Attendance and Notes CareHub Knowledge Article by clicking on the “Support” button in CareHub.

See how you can transform your PACE organization

Schedule a demo with our team to learn more about how IntusCare can optimize your organization, streamline communication, and enable better quality and compliance.